ARROYO RC
14234 Kittrigde St.
Van Nuys CA 91405 (818)212-0600 FAX (603)676-7182 (Office hours M-F
9:30 AM to 5:00 PM Pacific Standard Time) Sales@ArroyoRC.com
Fill out the order page and
submit it, this will send you to the order confirmation page, this confirms that your
order has been received and will be shipped. Please print out a copy of the order confirmation page for your records. We will only email you back if
there is a problem with your order. If you have any question about
your order please do not hesitate to call, fax or email us at the numbers or
email address above. You can also Fax or call in your orders at the numbers
above.
If your credit card is declined for any reason then your
order will be cancelled and you will be notified. You will have to reorder
once the problem has been cleared up.
All items shipped with in 48 hour after order confirmation, Monday trough Friday only
Please allow 1 to 3 weeks for delivery
in the USA
Most USA orders are shipped
UPS some will be sent USPS at our discretion.
Please call (818)782-7589 for FedEx
or Express Mail over night or two day express shipments (Office hours M-F
9:00 AM to 5:00 PM Pacific Standard Time)
USA Shipping cost are: UPS
$13.95 for all cars & boats or 16.95 for all trucks, vans, buggies, all
tanks ( except M1A1), and Shotgun &
Skidzo, or $18.95 for M1A1 Tank and Fire Truck
Foreign
orders:
We only ship to the fallowing countries: Canada, Australia, New Zealand,
& Western Europe
Fill out the order page and
submit it, this will send you to the order confirmation page, this confirms that your
order has been received. Please print out a copy of the order confirmation page for your records.
We will replay via email with the total amount including shipping
cost, and instruction on using
PayPal
All international order are shipped Express Mail
only
We will only except payment for international orders via
WARRANTY: There is a 30-day warranty on the vehicle
for mechanical and electrical damage due
to factory defects. The body, frame, suspension and tires are not warranted. The warranty
is void if you crash, abuse, misuse, or modify the vehicle or remote control in any form.
Water, dust, and contaminant damage also voids the warranty. We decide if we will repair
or replace the vehicle or remote. YOU MUST PAY ALL SHIPPING to and from our repair
facility.
You have 15 days
from date of arrival to return your products.
The merchandise must not be opened, used, or damaged in any form and
must be in re-saleable condition for 100% refund of moneys less shipping &
handling charges.
You must ship it back with the original packaging, the
copy of the original invoice, and
a copy of this form.
Under no circumstances do we pay for return shipping charges.
Under no circumstances do we refund for shipping and handling charges.
Any open used or damage merchandise for what ever reason is subject to a 10%
to 50% restocking charge.
Arroyo RC is not responsible for shipping damage make sure you insure your
return package.
Arroyo RC reserve the right to return the merchandise to its customer and not
refund moneys, if Arroyo RC in its opinion deems that the merchandise has been severely
damaged, crashed, abused,
misuse, modify in any form, has water, dust, or contaminant damage.
Please allow 1 to 3 weeks for your credit to be processed.
The top speed may vary and may be greater or less then the
average top speed stated.
Risk of Loss: All
items purchased from Arroyo RC are made pursuant to a shipment contract.
This means that the risk of loss and title for such items pass to you upon
our delivery to the carrier.
We reserve the right to refuse or
cancel an order at any time for any reason.
Product or item descriptions:
Arroyo RC attempts to be as accurate as possible. However, Arroyo RC does
not warrant that product descriptions or other content of this site is
accurate, complete, reliable, current, or error-free. If a product offered
by Arroyo RC itself is not as described, your sole remedy is to return it in
unused condition.
Buy submitting this
order form it signifies that you have read full sales and legal conditions and
agree to them !
